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  • My family and I love the pancake house. We typically go over the weekends and we enjoy it. As usual, my family and I loved the food. However the service was horrible. Our waiter, Ana, was unprepared, rude and had to have the last word. When she first came to our table we asked to order and she was obviously thrown off by this. She went to get her notepad, then came back. She then asked for our orders confusing herself as she went. Finally, she went to put in the order. When it arrived she had messed up my order, giving me six pancakes instead of three. I told her that I ordered three and not six pancakes and she claimed that I had ordered six. She then took my plate, went to the back, took off three pancakes and brought my plate back. She also messed up my little sister's order. She omitted my sister's piece of bacon, which was included in the Junior plate that she ordered. After, she simply brought out the check and left. No 'have a nice day' or anything. Very poor service but satisfactory food.
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