DISHONEST AND LACKS INTEGRITY!!!
I was in a hurry and clearly explained that I DID NOT WANT ANY OF THE ADDITIONAL COVERAGE. The rep that was assisting me couldn't speak English very well to begin with...and I clearly explained that I loaned my car to a family member and that family member pre-paid for the car online. Clearly these guys that 'check you into your car' get a commission when they sell the 'additional coverage'.
He appropriately put an "X" on every line where I needed to initial to state that I waive the 4 different optional coverages..EXCEPT this sneaky attendant had me initial on the most expensive one...after I CLEARLY explained that I don't want it. It was an 'economy' class car for 17 days...why would I pay an additional $25/day for coverage on a car that cost $11/day.
Anyway, I turned it in a day early and Levi, the manager, charged me for 17 days (even though I brought it back a day early). Granted, he graciously, out of the kindness of his heart...and in the Enterprise Spirit of Customer Satisfaction, discounted the charges by 60%. THANK YOU ENTERPRISE!!! Glad I could cover your dinner bill for the night!
Do your selves a favor and move on to any of the other 6-8 rental agencies offered in the Sky Harbor facility.
Or just be less trusting (gullible) than myself and don't assume that Enterprise is looking out for you. READ THE FINE PRINT AND MAKE SURE THEY AREN'T TAKING ADVANTAGE OF YOUR RUSHED SCHEDULE, BECAUSE THEY WILL!!!