I initially bought an IPL package from Groupon, but after consulting with Kimberly we decided to upgrade to a different kind of laser based upon my skin type (can't remember the name...I think Genesis?). They did an even trade for me, even though the new procedure was more expensive. I really appreciated that they took the time to discuss what would be best for me, and then when they performed the procedure they showed the same concern- they explained everything along the way and made me feel very comfortable. Overall I had a great experience here and look forward to my next visit.