I had an event with an out-of-town guest so i said this is a good way to impress him (I love their drinks). The food was great and the staff were nice, I should say in advance that they tried there best BUT:
Overall service was sluggish, there was too much issues with the bill (I know they tried yet after a while they should either figure a way and not make us the costumers walk back and forward....) and the thing that was the most problematic is the acoustic. This place had one of the worst acoustics. I wanted a cafe and not a pub so we can talk but it was so noisy it was unbearable at some point. I still like their chocolate and drinks but I dont think I will go into this location anymore