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  • Buyers beware!!! If you shop in this store and plan on having an item shipped outside of Phoenix, stop in your tracks. Their customer service--as another reviewer pointed--is AWFUL. I bought a couch and was told it would arrive at my apartment in San Francisco by a certain date. Not only did that not happen but I wasn't even contacted until the date it was supposed to arrive at my apartment. I was given the runaround repeatedly and could not even get the salesperson to call me back after several attempts to get my couch. She acted like I was bothering her instead of apologizing for the debacle. Once you purchase the item, the service ends. I have NEVER dealt with such unprofessional behavior when buying furniture. NEVER. I ended up having to pay a lot more for shipping than what I was told originally and I still don't even the couch. I'm in an apartment now with no couch to sit on and Bungalow could care less. Yes, the store has unique items but given the atrocious service I experienced, I will not step foot in there again even though I am in Phoenix regularly and shop for furniture items throughout the year.
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