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  • I decided to drive thru and get the sandwich special they've been spending thousands of dollars advertising, the whopper and crispy chicken for $6. So, I order, drive up to the window, pay and the attendant asks me to drive over to the driveway to wait. Okay. There's a car there already. So, after a couple minutes, I look at the time on my car radio. More cars drive over to wait, including two in disabled spaces. Food comes out for two vehicles who drove up after I did. Finally, after 16 minutes I go into the store. The attendant is walking out with an armful of bags of food. I say I want my money back. He says here's your food. The manager had to refund. (so was my food sitting there until they had a whole armful to deliver? I go to the counter and have to wait while the manager is talking baby talk to a little girl at the cookie dispenser. Finally I say I want my money back, I've been waiting 16 minutes and she starts arguing with me about how long I've waited. She says chicken takes 5 1/2 minutes (gee that only leaves 11 minutes to wrap the sandwich). This was in the middle of the afternoon, not rush hour! I ask if it's their practice to direct people to park in disabled spots. She says I can leave. I say I should call the cops about the illegal parking. So when I get home I call their 866 number, which is connected to Mumbai and it's so noisy I can't hear and say I want a supervisor to call back. Three hours later someone from the local store calls and gives the usual b.s., disappointed in their handling of it, will coach their staff, blah blah blah. As someone else has said, beware of the rats. A TV news story focused on their dumpsters there and the vermin infesting the neighborhood. I told the apologist I will keep an eye on the place and if I see them directing people to the disabled spots I will video it and call the cops and give to the TV station.
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