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  • So, my girlfriend wanted a pair of JC's or two. Great. I went with her to the store to pick them out and was a bit surprised at how the staff just stared at me like I must be lost. That quickly changed, but I found it funny. That seems to be a Vegas prerequisite...act like the shoppers can't afford to shop in hopes that they will prove themselves. I would have given a 5-star review based on the service we received AFTER the initial walk-in, but I can't forget that look of disapproval. I wasn't dressed up, don't get me wrong, but I wasn't toting a fanny pack either. My girlfriend was dressed up. We picked out and purchased a pair of heels that they had in-stock. We were on the fence about a pair of suede boots. The salespeople seemed happy as we walked out the door and asked us to come back soon! Little did they know... Immediately after we left, we decided to play a slot machine at The Bellagio where we were staying. When it hit for $6,000, we decided that we needed the boots also. I called the store and told them that we wanted them. They asked if we would be coming back to the store or if we would like them delivered to our room. Delivery, of course. I kid you not, they beat us to the room! By the time we got paid out on our machine and walked up to our room, the boots were sitting there with a thank you card. Talk about great service! In the end, we had a nice experience with this store and the staff. However, I realize that if I had not bought anything, I might not have felt the same way. As a frequent traveler and travel agent, I hate to think of my customers (or visitors in general) being treated poorly on vacation. Maybe somebody will read this and will address it with the staff. You can't judge a book by it's cover!
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