First time like always was great, but seems each time the attitude had changed even accusing me about a price when I was told diff on the phone. Last time I went, my dog had a huge red spot in the inner thigh like a burn from a hot blower in one spot to long or was told possibly is a bruise from forcing my dog to stay standing. posted pic. The bath and blow took a long time for some reason? I have rare and exp dogs I will be looking for someone eles that respects the breed and will be excited to have them in their shop.