Had to go with this outfit from my HSA warranty for my dishwasher, had to pay $75 upfront for someone to look at it for 15 mins. Ok. They told me parts would be in 7-10 days, ok. I waited 3 weeks then called to find my "slip" was misplaced and they had to reorder. As of now, it has been over a month and when I called today they said parts are not here and they just checked, lol. I have a feeling this sort of thing happens a lot. Don't bother leaving a message as no one calls you back.