Obviously teleflora is a hugely bad company,scammers more like,the florists they contract with must be the bottom of the barrel "designers". I ordered an arrangement to be delivered on 12/23/2017,was not delivered to the hotel where I had them delivered to in my name. they said it was delivered at 4 pm I arrived at 730 pm asked at check-in about the delivery was told nothing had arrived. Contacted teleflora they said it was signed for by Brian,apparently no last name,it also is my name. contacted again for a resolution was told she'll investigate and said she'd call me back later that day,nearly a week now and haven't heard from them. Scammers indeed.