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| - My sister has been waiting for a place like this so we came for dinner after the movies, around 8pm. The place was very clean, very spacious, with modern decorations, overall a nice and comfortable environment.
Our server Ann Marie was very sweet, attentive, explained the menu and their system to us very well. Food was also pretty good, fish were fresh, rolls were decent, they don't have a big appetizer menu but what they do have were very good.
Now the cons:
- Their "Popcorn Lobster Roll" - the description said "deep fried lobster...", they did not use lobster meat they used crawfish. First off the fake lobster came out cold and soggy, not crispy. My sister was the first to notice that it was not lobster meat because it did not look like chunk of lobster meat but looked like a whole crawfish. I then peeled the batter off and saw that it was indeed a crawfish. I included a picture. False advertisement!!
- We were seated in the far right "lane," as soon as we sat down I saw that at the end of the other two lanes there were cooks working constantly putting plates on the revolver, there were no one at the end of our lane working. As such, we picked up a few that we wanted then sat there waiting for more to come, our lane had 6 tables with no new plates coming out while the lane next to us had 3 tables and their lane was filled with plates. We ended up ordering from the iPad, which to me defeats the purpose of coming to a revolving sushi place. The head chef needs to keep an eye on the floor and make sure they assign cooks where necessary.
- My sister and I ordered an udon and a ramen to end our meal, mine came out while hers did not. After a little while we asked about her ramen and our server told us that they had made the ramen but lost the ticket so the ramen was sitting in the window. The ramen was cold so we asked them to heat it up for us, the waitress brought it back to the kitchen saying "They want it hot" - and I saw the cook annoyingly say something to the waitress and shook her head, she then saw me looking at her and stopped. If you have an open kitchen please advice your staff about making faces and complaining in front of the guests.
Overall, I have no issue with the quality of the fish or most of the dishes. We ordered a few items from the iPad and they were very good. But for a first impression this place fell short, from the lack of plates on the revolver to the mishaps (telling us we ordered more than we did because they got multiple tickets, the ramen not coming out) and the false advertisement it was not a great experience. For me personally I chose to come here and was willing to pay more for it so I had higher expectations. I think they are still new and still have some kinks to work out.
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