Had them come out for a quote on a new AC system and they quoted $22k for two 4 ton units. Sent me a quote with just the cost and the manufacturer and their terms and conditions. I sent them 12 questions asking about specific information about the specifications of the system they are quoting (product information etc) and they responded with non answers and then withdrew their proposal. This is the cost of a car. How could they not expect someone to ask questions about the system they are spending this kind of money on? I called their office to inquire about why they would do this and they totally blew me off. So very disappointed in George Brazil. I have used them for all of my maintenance for the past 7 years and to get treated like this is totally baffling. Needless to say I won't ever be using them again.
UPDATE: A representative from George Brazil did in fact respond to this review and sent me a message on Yelp stating that they will be contacting me to rectify the situation. However, no one ever did contact me and it is obvious they are only concerning with appearing to care about the customer on Yelp when in fact they truly don't. After reading some of the other unflattering reviews for George Brazil I have to unfortunately agree with them. Too bad too, because I used to consider them as a very reputable company. My recommendation is don't waste your time with them.