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  • I was hoping for improvement of this location before writing this review, but I believe it's not going to happen... First, let me say that I believe the staff doesn't want to be rude on purpose, rather, they can't help it because they are so totally OVERWHELMED and unprepared for the amount of traffic (both walk-in and drive thru) at this location. I can't recall in recent memory walking out of there thinking..."what great service"...rarely, if ever do I see someone smile when I stop in. The store is dirty and not properly cleaned up, again, probably due to amount of traffic. There is definitely a management shortfall in this store. Sooooo...my wife and I now walk in to the Safeway Starbucks (co-located in the same parking lot) to get our coffees in a calm and peaceful environment.
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