This place is near me and so I have wanted to support their business. However, the quality of the cuts I've had here has been uneven. Anna is terrific and did a great job at cut and color for me and at cutting my husband's hair (we both have thick wavy hair). But the last cut I got I walked in for (and I don't remember the stylist's name) was nothing special and really no better than Super Cuts.
I also dislike how hard they push products. At one point I went in and the entire table in the waiting area was covered with hair brushes for sale. During another visit I was asked three times if I was sure I didn't want to buy a product.