I can't believe I am writing the bad review because I have gone to BRGR and loved it!
Three of us went and had a variety of burgers. I ordered a prime beef burger with two cheeses and an egg on top. It was remarkably bland and there was literally no cheese on 2/3 of the burger. That was the best burger.
The person to my left had a burger wrapped in lettuce. Her burger came out with a hair on it. They did make a new burger for her. They also credited out the base burger but charged for the cheese and mushrooms.
The person to my right had a grass fed burger. She ordered it medium-well and it come out medium-rare to rare. They took it back and then brought out the replacement with items that were supposed to be kept off. Again they credited the main burger but charged for the additional items on the burger.
Not a single burger was correct that day. No excuse for that!