Forgive me if this seems a little harsh. But I really did not have a good experience with Concentra.
With a workman's comp injury and having to have several appointments , I found that the majority of their doctors are just there to work 8 hours and then there are a few who actually care about their patients.
It is great to be able to make an appt at any time of the day. HOWEVER if you make an appointment they should have doctors see you around that appointment time. EVEN with an appointment I spent at least 2 -3 hours in the waiting room .
FRUSTRATING!
Some of the front office staff is rude. Getting a call back on referrals is extremely difficult. I had a broken bone and was told to take advil.
Not my idea of care.