Originally we had a car rental at another company. A day before our trip we came across some reviews and were too scared to bother with them. We heard how amazing Alamo was so we booked a reservation and cancelled the other one. Our entire process from getting off the plane (we didn't have any checked bags) to catching the rental car shuttle and driving away in our new rental car was no more than 40 minutes. At the Alamo center we used the check in kiosk! It was so easy and convenient and the computer won't try to upsell you!!! Such a great experience!