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| - First off let me say I am not one to complain nor am I a fan of negativity. I am 21 years old and have been getting my nails done since I was 16 and my experience at this place of "business" was the worst experience of my life. It took every strain of morality and self control to not cuss at the nail techs. They certainly deserved it. Or worse. One day on my 30 minute lunch break I went around the corner to this place to get my eyebrows done. There were about 7 nails techs sitting around (only one was actually with a client ding her acrylics) when I walked in, and not only did not one of them speak nor greet me, they all just stared at me. I stood there in silence for about 2 minutes until I decided to speak. When I asked if someone could do my eyebrows. They all just looked around at each other until finally one of the techs, with a loud dramatic sigh, stood up slowly and just began to walk back to the waxing room. She didn't speak to me once, I just followed her. I went in there and laid down and she began messing around with her waxing utensils, still having not said one single word to me. I said "if possible, can you not take any off the inside or outsides? I orefer longer brows, and I don't grow any hair between my brows." She said"sure, no problem. Close your eyes." I close my eyes, and the first thing she did was the only thing I asked her not to do: take some off of the insides. I was livid, but kept my composure and held my tongue. The whole time she was waxing my brows she kept saying "Ohhhh, pretty." She was done in about 30 seconds, held the mirror to my face, and I saw that she did not at all take her time. My eyebrows were short, far apart, and one had arch and one was a straight line. Please keep in mind that I am part Arabic so I do have thick, long eyebrows to work with. Upon finishing, the tech just left the room and walked to the register, again, no words at all. I just followed. I began to pull out my debit card and she began to scowl at me. I said, "no?" She said "Cash is better." Embarrassed, I informed her that I do not have cash. I said, "I apologize. Do you guys not accept debit?" She looked behind her at all the nail techs staring at me in disbelief, and a couple of them began to shake their heads.She looked disgusted, annoyed, and very irate. I assumed this was an error on my part and looked around the shop for a "cash only" sign. There wasn't one. Nor was there one outside. So I hand her my card and she aggressively snatches it out of my hand. Again she repeated "Cash is better." She runs my card, hands me my receipt, and says " make sure you leave your tip in cash." I said" but I do not have cash." she said, "well then how will you leave a tip?" I said, "Can I not leave one on my card?" For the third time She repeated "Cash is better." I said "Ok. Well I don't have cash." I left a $2 tip on my card and handed it to her and she said, "next time you come here make sure you have cash." Why would I EVER come back? They do poor quality work and are just as bold and rude as I don't know what. they must be millionaires and not need any business. I'm appaled anyone has given them any kind of decent review on here. If this was the last nail shop in AZ I would rather walk around with dirty, broken nails. Never again. I hope they go out of business and open up a space for some quality nail techs. I hate sounding so ugly but the treatment and service I received was more unproffessional than anywhere I've ever been.
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