I think this place is awesome! Map could be a lil bigger though. That's the only reason it's not five stars. If you do a little research prior to coming, it shouldn't be a problem picking up the concept. You can even watch live game play before your match from the observation deck, to get a feel for the map, and the diffetent games played in your session. That is, if you're not the first session for the day. Just remember to hit your clip hard when reloading. Otherwise your gun won't fire. That's the only issue I have had when playing. Staff are really helpful. Just for the record, everyone that's new gets pulled to the side and everything is explained. Just don't be an asshole, and pay attention when they are trying to show you how to use your weapon and get started.