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  • I agree with the reviews about money being the only concern for this office. They see dollar signs on everyone's forehead. i went for a minor service and was upsold (while waiting) so I went back to get micro needling (and I found out this procedure was less expensive every where else). I was nervous so I watched the procedure on YouTube several times so I knew what to expect. I made a late Friday afternoon appt because I had to take off work and could then be home Saturday to recover. After I was taken in a back room, I was left waiting in the room with numbing cream on my face for 62 minutes! There was an older client who had a more costly procedure in the next room who had come back and she was complaining. So Employee was tending to her. When Employee (being nice here not revealing name) finally came in to do my procedure, i expressed my discontent for being made to wait so long while they chatted next door as I lost money at work and had an appointment for an hour ago. She said "Oh sorry we will hurry through your procedure it will only take five minutes." I promptly said NO please do not hurry with needles on my face. I asked how long she had been doing the procedure she said "A long time." She proceeded to use the needles on my face as if she was scribbling with crayons quickly. This procedure is supposed to be done slowly dragging the needles in one direction across the face. Not rapid scribbling. I said Please I do not want you to hurry! She said "We had such a busy day I didn't have a chance to eat I'm starving." She had my face turned to the side too, not laying flat on my back, which left the skin laying not flat, which is very bad and lead to extreme bruising in one place under my eye. But she continued to work so rapidly that I became anxious and tried to tell her to stop. After, I was bloody and bruised. She told me "That's how it is supposed to look, you will look great in a couple days." I called two days later to say my eyes were not looking good and still bruised. That was not normal. I was again told you will look great, that's how it is suppose to look. Well, that was NOT how it was supposed to look. A year later I have a huge puncture scar under my eye, part of my delicate skin never healed. It is a daily reminder that Employee at this office was hungry and just wanted to go home and start her friday night. I am very scared that I have done permanent damage by having this procedure by someone who did not do it properly
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