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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My biggest beef with Cox is that when you go to cancel your services they give you the third degree and make you feel uncomfortable and awkward. They just raised their prices across the board last month... What do they expect? Of course people are going to jump the Cox ship and look for more affordable options. When I signed up for their internet service, I asked them if there were any promos going on at the time, the rep said "no, call us back in a few months and see if there's anything available at that time" So I pulled the long time customer card out and asked if there is nothing at all the can hook me up with? He gave me a credit on my $30.00 self-install fee...! Why do they charge you a fee if you install your equip yourself?? Ridiculous! So when I found another more affordable option and called back to cancel 3wks later, I told the rep I was cancelling and they were bending over backwards to try to find me a discount to stay... why didn't they do that in the beginning?? They only want to give you a discount when you are trying to dip out. I ended up getting Century Link internet and Directv for less a month than Cox was trying to charge me for internet only.... If you want to keep your customers you have to provide excellent service and prices. I'm jumping off the Cox train for good.... Get Century Link or get a Roku box... you'll be better off....
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