I just got a tattoo cover up done by Michelle (the owner). We are currently living in NC but were visiting family in Pittsburgh. I contacted her through email asking her to do my cover up. It was great working with her starting then. She emailed me back and forth about my tattoo. Sent me a sketch of what I wanted. My husband also got a tattoo done by Robbie at Gypsy Tattoo. He did the same for my husband. They were so caring and nice from the moment we got there until we left. The atmosphere was more like a salon or spa than typical tattoo shop. No loud music or rude tattoo artist here. I would recommend getting a tattoo here before anywhere else in the Pittsburgh area. Our tattoos came out better than I could have ever expected.