We decided to sit at the bar and have our dinner there so we could listen to the piano player. We waited a very long time to place a drink order, while watching the bartender stand and converse with other patrons. Then, it was an even longer wait to order dinner. (empty tables all over, so it wasn't due to being busy) We weren't sure who was supposed to be taking care of us, the bartender or a waitress. The bartender took our drink order after a long wait, and then after that, finally a waitress came by as asked, "I guess you want to hear our specials?" She took our order and we never saw her again. Water came half way through our meal from the bartender. Our empty plates sat on our table for 25 minutes. We felt very unattended to and almost a bother to the staff. The food is excellent, however, and that just makes it tolerable to go there. It is not an inexpensive place to eat, and it feels like a place where you should have excellent service. I got tired of trying to flag someone down all evening.