Agree with some others RE: the service. It's spotty.
Sometimes you go in and the guy behind the counter is your best friend, very complimentary (if sometimes a little too friendly with the ladies). Today however I went in for a little snack, the falafel appetizer. It came to $1.50 and I realized I had no change, took out my debit card and he says "No way, it's a $5 minimum", "I don't have any cash" I responded, to which he said "not my problem - get out".
Nice to know he'd smothered them in tahini already for me - good luck reselling that.
The food is decent, there is way better in the city. The falafel especially can be disappointing as they fry a bunch at a time and serve them up cold very often. The sandwiches do get pressed briefly to warm them up but it certainly takes away from the warm/crisp of a freshly fried falafel ball.
Go elsewhere. Liberty Shawarma (Spadina or in Liberty Village) is the best.