Came here after midnight for the late night specials. We waited 45minutes to be sat. There were a lot of others waiting as well, place seemed to be very busy. Upon being sat we noticed empty tables everywhere and more than enough servers to cover all the sections.
Ordered biscuits and gravy, cheeseburger, and the steak with eggs and hashbrowns and a slice of cheesecake. Hard to complain about for a total of $17. However, we had to wait another 35minutes for the food.
Our server never acknowledged us. A different server took our food order. Another server brought us our drinks. Our server dropped off our food and walked away without saying or asking if we needed anything. The burger was ice cold, the fries undercooked. The steak which I asked for to be cooked medium-rare resembled a piece of charcoal. I still ate it because it was 2am and what else was I going to do? Actually we didn't eat the fries. Absolutely disgusting. Actually saw another table ask for the fries to be cooked longer so not an isolated incident.
Our server never brought the cheesecake out and actually had the audacity to drop our check off still without saying a word to us!
I counted that he had two other tables aside from ours, so in my opinion... completely inexcusable. For better service and better late night food specials visit Sundance Grill at the Silverton.