Hi WALMART.... We recently were shopping at a location in Phoenix AZ. When we got home we noticed we were double charge for two items.
We then went back to the store and they refused to reimburse us for the double charges until they review their camera! We felt as though we were treated as criminals!
We waited for twenty mins as they questioned the cashier and "reviewed the tapes" The employee t
hen told us that the only person that could review the tapes was out and we needed to either wait 30min to see if he was back or come back at a later time!
Now we must pack up our 2 month old and drive another 15 mins to come back and see if we will be reimburse for items we did not receive.
Needless to say mistakes happen, all well... but poor customer service does not need to. We will not longer seek to be a customer of walmart's.