I must admit that I love the Spin franchise but the service at this location made it a miss for me.
I went with a friend on a Wednesday afternoon when it wasn't busy yet we still waited quite a while for our dessert. We were quite forgiving of the slow service considering the location is still relatively new but our waitress's "I'm miserable and I hate working here" attitude made our experience a rather negative one. She had made an error with our order and we shrugged it off but her lack of sincerity as a result of the mistake ruined our experience.
TLDR: Food quality wasn't bad but service was poor. I'll only be visiting the Queensway location from now on until the service improves.