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  • SERVICE SUCKS ! I was there to buy a take-out lunch today before the rush hour. After I paid for the purchase, I took a seat next to the cashier and waited for 5 minutes. Then a waitress came by and said to me: "You have to wait outside (i.e. outside the restaurant in the hall) for your take-out. If you sit here, people walking by our restaurant may think it is full and would not come in." I looked around and there were at least 3 empty tables and no waiting customers. I told her if there are customers waiting for the seats, I'd gladly wait outside. So I stay put. Moments later, a Caucasian customer walked in. She seated him next to me and said: "There is customer now. You have to wait outside." WTF! I then told her I am also a customer too. If I have to wait outside, then they can change my take-out order to dine in instead. I told the gentleman sitting next to me about what's happening and asked if he mind I stay seated for another 5 minutes. He had no objection at all. Then I told the waitress I already asked their customer and he doesn't mind me sitting with him. At the end , they gave me my lunch and I left. At the time of leaving, there were empty tables and no line up still. DON'T THEY UNDERSTAND HOW IMPORTANT CUSTOMER SERVICE IS THESE DAYS? Customers don't just buy your goods, they also buy goods along with service. @X%^*!
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