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  • Attention families with children: do not go here, they will turn you away. Upon arrival, my mom went in to see if they could accommodate a double stroller and was told that wouldn't be a problem and the wait would be 20-25 minutes. My mom spoke to the 2 hostesses and clearly explained the size of their stroller three times with her hands, since we have twin boys and their stroller is larger. Our babies are too little for a high chair, so always stay in their car seat in the stroller that pushes up to tables. We have eaten at a number of fine restaurants, and all have accommodated us, never have we had an issue. We've eaten at Ruth Chris with them, to small diners like this restaurant, never a problem. Until today. After waiting 20 minutes in the waiting room, the manager told the hostess that we were not allowed to bring the stroller in. He did this through a windowed door in the back of the restaurant. Never once coming to talk with us. I saw 2 tables that would perfectly fit the stroller and was told no. One was for a larger party and he refused for us to sit there and at another table that would've worked perfectly that was a smaller table. A number of customers were appalled at how we were treated, refused service, after taking all the right steps to enjoy a nice lunch after going to a nearby pumpkin patch. One lovely lady in a wheelchair said, "This is not right. What they're doing to you isn't right!" Another couple said, "I just can't believe this! I'm so sorry for you guys." It is a lot of work bringing a baby out, let alone 2 babies. We were discriminated against at Harrisburg 'FAMILY' House for bringing our family to their restaurant and refused service. The older manager should be fired, and the staff should be better trained to talk to customers. My mother and I were embarrassed, angry, and in complete disbelief. And my babies were hungry, as we were going to give them their bottle while we waited. The inadequate communication and level of discrimination was abhorrent and unacceptable.
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