I board my dachshund Toby here. When I first called to inquire, I was told I could stop in anytime no appt. required- which I did. I happened to come in and was given a no holes barred tour of every area including the cattery( I think that's how it's spelled). Everything was clean and wonderful. I was glad to find out the floors In The kennel are heated! I've been using Parkway ever since and love it. Toby can be a nervous Nellie but the kindness he is shown there really reflects in his excitement to see Bob, Ivy, Garrett, Rachel, Madison, Jeff - literally the whole staff!! They are all fantastic. ( apologies if I left anyone out) The proximity to the airport is very convenient. If you are looking for a place to board your animal- dog, cat, bird, lizard whatever, give them a try.