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  • I don't even want to rate this place 1 star!!!!!!! I went in on a whim as I work down the street and will be moving back to the area. I wanted to have a polish change on my toes and a fill with Gel polish. It seemed as though their choice in Gel polish was limited. I found a color closest to what I wanted and started on my toes. Sitting with the nail tech, she seemed to be the "head" tech. My nails are coffin shaped and I know this is very common and popular, but for her (spoke great English), even with pictures, she didn't get it. To me, this was odd, shouldn't they know the common nail shapes and be current on trends? I gave up and needed to move on, I could shape them at home. She started polish and it was as if she had never done this before. It wasn't smooth, she did it too thick and it ended up having wrinkles after being under the light. She blamed the polish and said it was bad to choose another color.. The polish matched my toes ( reg polish).. and now I had to pick something that would match close to my toes. I choose another color and she had to pretty much start over with taking the polish off, I was already there for over an hour already. Bottom line is I left very unsatisfied and if I didn't have a job interview in the morning I would have walked out before finishing, Finding a good nail tech is hard enough, but I have never been so disappointed in a shop. Guess I will be driving from Chandler to Greenway and 9th St because Rachel is amazing and I will stay loyal.
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