We took Boris in today (they are open on Sundays!) to wash him. The room and tub are clean and after instruction it was simple to do; and reasonably priced. He freaked out with the sound of the dryer, Lacey came rushing in to help us. She was very reassuring and just wonderful! As I held Boris and he calmed down, she gave him a treat which helped distract him. I had several questions about some of his other issues and she gave us great advice. We will definitely be back!