This place is untrained. How can you tell me the min you bring out a phone that you are already taking a loss on it before we even talk price horrible selling skills. Then under allowing on our trade in seems like we need to make a true phone. Helping you find the right phone for the right price. We walked in and ask for someone in sales then after waiting for a few min I hunt down a sales guy who proceeded to tell me how I'm wrong about a phone. This is a green pea mistake.. This place is got to change.