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  • My husband and I were married here April 8th, 2011 in the garden. Both of us were very happy that almost all of the details were taken care of and that the work we had to do planning was very minimal. I called the Chapel April 6th right before closing time and even though the wedding was coming up really quick they made the whole process easy and stress free. For our main package we chose the Garden and Gazebo package because we really wanted to get married in the garden (too bad it was cold that day lol). Then for add ons we did the smallest package so that we could get some on site photos after our ceremony. I honestly wasn't expecting my photos to come out like they did (I've seen photos from other chapels that were just terrible compared to the ones on the site) but our photographer Alyssa did a really, really good job. I just posted the photos up online an hour ago and I have already received so many compliments on them plus the ladies in the photo studio were really great to work with when it came to choosing our print package even though we came in a few hours earlier than our appointment (thanks again)! I gave the chapel four stars because prior to my ceremony on my photo and video release I stated that I did not want my video posted on the website to prevent certain family members from seeing it. Sunday we found out that it had been posted and those people we didn't want to see it has easily found it through Google. The chapel is closed Sundays so I left a message for them, it was taken down the next morning but I was still upset that these people saw the video and when I told them I was not happy about it I was pretty much told "Oh well we took it down, we can't control what people search on Google".... well if the video link was never posted they wouldn't have had anything to search for or find. It didn't seem like anyone was even willing to apologize for the mistake and made me feel like now that they had our money they didn't care. I know the wedding business is a big sales machine but customer service is important in sales too so I think some of the employees could take a CSR 101 class before getting on the phones with customers who have questions, comments, concerns and even complaints. Also with my husband being in the military we had said from the first phone call that we needed to get our certified marriage certificate ASAP so we were told we could have it expedited. Fast forward to yesterday, I called the Chapel to see if we would be able to get our certificate today. The girl I spoke with was kind of rude to me for not understanding the process in Vegas ... this was my first time getting married and I'm sorry but the Clark County website doesn't fully explain the expedite process! Anyways it turns out we didn't pay to have it expedited since we weren't ever told to but in the end it all worked out because Al was very quick about filing our license and after going to the Recorders office in person we were able to walk out with copies today. Only other complaint is during our ceremony a vehicle backing up had the vehicle in reverse sound blarring so unfortunately you can hear it in our video BUT it adds some humor to the whole thing since it looks like we're in a beautiful garden setting when really we were in a beautiful garden setup on a small lot right on the chapels driveway. The grounds are very pretty, smaller than I imagined but I personally think this chapel is one of the most beautiful ones in Vegas and it was well worth every penny. Thank you to everyone who helped make my special day special!
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