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  • I'm giving this one star for it's poor customer service, mainly this waitress name Eileen. My friends and I were playing paigow and Eileen this waitress just totally ignored our table not even asking for drinks. And when she did, Eileen just asked this lady in the corner ignoring everyone else. I literally had to pull her to our table after passing us three to four time. I complained to the pit boss and Eileen complaint was that she served us too many alcohol already. Excuse her, it was another party she served. Just because the party she served was Asian doesn't necessary constitute everyone being singled out. At the same time, no one was drunk!! When we wanted to order a drink of alcohol, Eileen called the table idiots! This is very unprofessional and easily avoided. I tried to complain to the beverage manager Michael Mitchell, whatever his name was. He was no help just siding with the waitress and not knowing the entire story. At the same time the waitress should never spill out any profanity period. All Michael said was sorry with a very poor attitude. He could have done more then just say that. Besides that the hotel itself was pretty nice.
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