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| - Note for anyone who loves the Lakewood Barroco: This 6th St. location is run by someone else. The story as I understand (second hand, mind you) is that the two are technically not related any longer, just share a name and I guess some menu items and sauces. If you go to the website, you'll notice there's no mention of the downtown location at all anymore, which I'd guess isn't a coincidence.
A recent trip to this location by my boss to pick up to go and bring back to us at the office left us with stories of the horrific customer service received - the restaurant was empty, and even though the order had been called in 20 minutes previous it had not even started yet, and then the boss was left to wait on the order, standing there while one person working there literally just stood there and the other was on the phone.
Again, second hand info, as I wasn't there, but I kind of trust my boss. And I can testify he was gone far longer than he should have been to pick up a to go order.
And all of that would be easily waved off if it hadn't been for the food - bad service in the downtown area during lunch really isn't that rare. But the food sealed the bad feelings. Several of us ordered the Cubano, knowing just how delicious the Cubano is at Barroco in Lakewood: it's this delicious pressed concoction with melted cheese and warm garlic sauce and it's just a perfect sandwich... What we got was a cold ham and pork sandwich, with a little smear of garlic sauce that you could barely taste (which might have been a plus, because the extra garlic sauce I asked for tasted like it had gone bad) and cold cheese. According to the boss, the dude preparing the order (when he wasn't on the phone) looked like he was putting the sandwiches in a press, but I am here to tell you that these were not pressed or warmed in any way except that maybe the bread was smushed a little... so... we guess the press just wasn't turned on, but dude failed to notice this.
Overall, the sandwich was no worse than a typical cold fast food sub, except that even the fast food places will toast 'em for you now and they seem to be able to manage to tell that they've actually toasted it, rather than sending it out cold... Besides, for $10, I expect something a lot better than a fast food sub.
The fries were OK, and the pineapple sauce seems to be the same (which is yumtastic), but this location puts their to go sauces in these teency little cups that are pretty useless - two of those were worth about half of one of the to go cups of pineapple sauce from Lakewood. (I REALLY like the pineapple sauce.)
I'm glad to learn it's NOT related to the Lakewood location any longer, as it's a blight on the good name. I still adore the Lakewood Barroco with fervor -- but I will never bother with this location again.
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