We have eaten at Lucci's many times. The food is always decent. The service on May 25 was horrible. It actually ruined our evening. First it took over 20 minutes for our order to be taken. There were only 2 other tables {6 people}. We had 6 at our table. Three of us were served our meal and the other 3 had to wait more than 15 minutes. If someone's meal was going to take longer why serve the others? Reading the reviews I see that a spinach pizza takes long, I think someone had that, but what about the Italian hoagie or the chicken parm? We were not told that the pizza would take so long. Very slow at drink refills (I'm talking beer) and the coffee we ordered never arrived. Very disappointed.