This is not the first time that we visited this place, but today's experience forced me to write this low rating review.
First off the food at Thaifoon disappointed us. Our common go dishes Pad Thai, Fried rice, Curries always taste good. They might go overboard a little with oil and salt occasionally but let me tell you, when I was pregnant I had a very very bad heart burn and yet managed to eat at this place without any issues(this was just an example of how loyal we are towards this place). Yet, today's rude service and (unreasonable)billing led me to share my experience.
We were visiting this place after a long while to ge together with our good friends. We were a party of 4 adults and 3 kids of whom 2 were a year and year and a half old and the third one was 4 something. When out order of big soup bowl arrived my husband asked the person serving us if he could divide the soup into 3 bowls and give us to which his answer was 'this is how we serve it' which I felt was rude. And at the end comes the biggest question that I have, we were given the check and it included 11% service charge top of our actual bill!!!!
I am not sure if the kids are counted too because on whole we were 7 in number. My baby is not even an year old how could they charge us the extra 11% service charge ?? And not definitely for the kind of rude service that we were provided.
Thumbs down for today's experience. Once again ppl the food is good but may be we had a bad experience today, but the service charge is ridiculous