I loved this place 10 years ago but it's slipped a lot since then, I stayed the 1st weekend of December 2011 and the place is looking tired. 1st off what dumb ass closes the pool and hot tub from November through March????? Really??? The snotty desk clerk told me I was welcome to use the hot tub at one of their sister properties on the strip though!!!! F Off!!! The desk staff was horrible, valet is totally understaffed for the volume of business they get so you wait to drop off your car and a LONG time to pick it up. I will say the wait staff as well as the casino staff were very friendly and on the ball. I will go back to Mandalay or Caesars next time.