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| - This is a tale of two restaurants. The original, by Midway Mall, is great. Never had any problems in all the times I have been there.
This location, at Chestnut Commons, is a completely different story. I usually have some sort of unnecessary and utterly avoidable problem when I come here. Service is incredibly slow for no apparent reason, the order is wrong, bill is wrong, waiting to be seated when nobody is there, etc. It's why I stopped coming.
I finally came back today, and since it is pretty cold, I ordered the matzoh ball soup. I was amazed to find that the matzoh ball was cold. Not just room temp, but actually cold in the center, like it had come out of the fridge or freezer. The broth itself was lukewarm. The server was very good, and the rest of my meal was fine, but it is yet another problem that just shouldn't happen.
I hate to post negative reviews of local businesses, because I strongly believe in and support the local economy. However, there just seems to be a chronic issue with details at this place. I will continue to go to the Midway location, but I am done with the frustration of the Chestnut Commons restaurant.
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