I guess I was lucky to go during a time with no lineup. If you are in a rush, keep in mind it will take about 15 min for your order (no exaggeration, they make it fresh) Even though this is "fast food" it does take some time.
Place is relatively clean - staff wipe down the tables frequently enough. Comfortable enough in the place.
The chicken is really good! My only issue with it is how 90% of it is meat, but they leave a small bit of bone at the end of it, which kind of throws off the experience of the delicious bites of fried chicken. I had the curry flavour, and was curious when ordering how it would turn out. It is quite tasty! The chicken is really hot and fresh out of the fryer and juicy inside.
If I am craving for a sheet of chicken, or just fried chicken I would come again.