I have had many problems with our Internet connection with cox and working from home creates a huge issue for me. I have called multiple times throughout the past month to fix this issue. Not only is it extremely hard to finally get a hold of a representative but once the Internet is fixed it works perfectly for about a day and then goes back to lagging all the time. I called back today and was disconnected by the automated system 4 times and couldn't contact them via the Internet because it is still currently not working. I wish we had century link in our area because it's such a hassle trying to get a hold of cox.