We have had exceptional service at this veterinarian facility. Yes, sometimes there is a wait, but it is also an Emergency Hospital so you must have some patience. The longest we've waited was 35 minutes, but knowing another pet with critical status was seen right away is a comforting feeling. We may just be one of those one day, unfortunately.
We have been there on numerous occasions for both of our dogs and have never had a misdiagnosis. Both veterinarians we have used got on the floor with the dogs to try to ease any anxiety they have from being there. That's a huge plus in my book.