My husband and I had been here before years ago - was decent then - but not so much now - we went on a Saturday night expecting it to be busy but it wasn't, and I should have read some reviews before going! Shame on me. It took over 10 minutes to get greeted and drinks ordered which took another 10 to arrive. Our salad came 15 minutes after she brought the drinks and bread - the entrees took over an hour, and she forgot my Lobster Bisque (which she brought only after I asked about it - had one piece of lobster in it but mostly broth and potatoes). My husband got the wrong salad and ranch dressing when he asked twice for Italian dressing. The fish was ok, but not as described in the menu. She gave my sides to him and his to me - thank God we're married and can share plates.
She gave him mashed potatoes when he ordered a baked potato. Then when we pointed that out, she said "oh let me go get you one" but then came back over 10 minutes later saying that the cook told her they were out of baked potatoes and he substituted the mashed (no one asked us!) She asked if he wanted something different and he said 'No thanks i'll eat these" but when I asked him why he didn't get a vegetable or fries he just looked at me and said "Why so she can bring me squid as a substitute?" The mashed sweet potatoes taste like Gerber baby food potatoes (not kidding - I'd avoid these altogether).
Our waitress had a very stoic "I could care less" attitude while waiting on us and everything took way too long to arrive. No manager checked on us and the waitress never checked on us to see if our food was ok. The bathroom door does not close nor lock and the staff were seen complaining (using the F-bomb) right by customers at the bar - about their hours and wanting to go home and about not liking the long shift they were working. You can tell the place is not managed properly (I used to work in food service years ago so I know) and the staff really don't like being there.
I would not return, not even with a coupon. My husband could not wait to get out of there.