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| - My father's passing was sudden and brought so much heartache. I flew from Los Angeles to be with our family where my father lived in Tolleson, AZ. The hospital provided us with a laundry list of local places we could call for cremation services. I was unfamiliar with the area and just started dialing. The first place I called (close proximity) was Avenidas. I spoke to Miguel and from the moment we began our conversation,I knew it was the right place. He was so calm, kind, and easy to talk to when it came to what they offered. Working in a field where I have to make courtesy calls for people in my situation, I had experienced this same call a hundred times over in California. Having said that, I knew from experience that I was dealing with people who genuinely cared for their clients. My sister and I came in and spoke to Octavio. When we drove up to the location, I took one look at the business and knew I had made the right choice. It was a small, homey, warm, local spot in the old town part of the neighborhood.. a neighborhood that reminded me of my dad. Octavio walked us through the paperwork and the process with ease. He had a way of helping us relax as he took the time and care to put together our cremation plan. Miguel had earlier provided us with a (very affordable) rate on the phone and I was pleased to be informed by Octavio that there were no hidden surprises. We spoke with Octavio briefly about their business as most things are too good to be true. Octavio explained to us the pride their small business took in involving themselves with the community as closely as possible at the most affordable rate. All in all, the cremation process was smooth and my fathers ashes were cared for and sent home with us within a week. Thank you all! Our family appreciates your kindness and selflessness!
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