Great value and very relaxing. I have been half a dozen times over the last month and had the hour reflexology massage each time. Has always been one of 2 lady therapists (Ivy and a younger lady) - they are very thorough, hard working and seem to know what they are doing. This is a slightly different style of massage from say Massage Envy - you start off reclining in a chair / bed and you are massaged with your clothes on (I go along in a loose t-shirt and shorts - which makes it all a little easier). They dip your feet in some colored liquid (herbal tea?) to start with legs arms etc, are massaged while you are reclining in the chair - then you are turned over and receive more traditional massage while you lay on your tum. Most times I have been able to turn up without an appointment, but now I'm callling ahead incase they get too busy.