Is trump really considered a 5 star? Cuz if it is then it really fell in expectation..
Walking into the room there was this weird gas stench that stayed in the room for our whole 3 night stay. We figured the smell would go away, but it didn't. The room itself was nice.. Really spacious, nice furniture, kitchennette, dining and living room with one bedroom. The space is what we really got the room for since we were saying with about 6 people. Checking the bathrooms out I found a dirty wet towel in the shower. EW seriously for a five star that's really missing attention to detail. The TVs didn't work and the jets in the bath didn't work. We called the front desk letting them know what was missing in our room but of course no one came or did anything about the problem.
Housekeeping didn't do their job either, while I admit the first day it was my friends who shooed away housekeeping the next day when we called for them they didn't really clean. The most they did was wipe down the table top and give us extra towels. They didn't even take out trash or even take away that naassttyyy dirt towel.
valet parking is complimentary which is cool but my friends that drove complained that valet was really slow at bringing their car back to them.
Overall an unsatisfactory experience, trump we will not be back.