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| - This property is FANTASTIC - everything from the amazing leasing office team to the brand new units to the location and being convenient to so many things. We have lived in over 100 properties all around the world and San Milan makes the list in the top 5. We have been residents for almost a year and came here after living in a home. Going from a home to an apartment is a big transition and we looked at over 50 places before we landed at San Milan. Believe me, we had our list of "pickiness" and San Milan blew it away.
The price is on par with what you would pay for something this nice and we would pick this place every time over the alternatives. Every interaction we have had with the leasing office has been positive. The team greets each resident with genuine concern and they provide outstanding customer service. I have to say though, my husband and I are also very realistic on expectations and understanding what things can actually be fixed versus those things that you really "can't fix". We think the leasing office goes above and beyond, yet it seems it is never good enough for some residents, which is sad. I think people forget everyone has a role to play and residents should be accountable too and not point the finger or blame the leasing office for things they can't fix or resolve. Nothing is perfect and you will always have some hiccups here and there which is part of life. Yes, there are times when we see "this" or we hear "that", but it's not the end of the world and these "little" things don't change any perspective we have regarding San Milan because they are "little", not material.
This is NOT a party property, it's not dirty and it's definitely not a LOUD, disturbing community. For the most part, residents keep to themselves, try to be courteous and it's fairly quiet. I think at times, the courtesy patrol has to remind resident's that it's after 10pm. We live right next to the dog park and yes, some times it can be loud, but it's not out of control nor is it ALL the time. Frankly, this loudness is on the resident's and the leasing office does the best they can to remind residents to be respectful of others. You have to remember over 400 residents live here and they all come with their own upbringings, personalities and lifestyles.
Eventually we will buy a home and I can say we will genuinely miss Kaycee, Kimberly, Danielle, Andy and the maintenance team. We LOVE San Milan and would recommend it to anyone looking for a new home in the Scottsdale / Phoenix, AZ area. You won't be disappointed and you do get incredible value for the money you spend.
Thank you San Milan for all you do to make our community an amazing place to live.
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