It pains me to give My Big Fat Greek Restaurant 2 stars. We usually have phenomenal service and delicious food, but today's experience was out of the ordinary. We had Susan as a server this afternoon and she was just awful. It was 15+ min before she returned to check on our drink status and we had to ask for more water and tea at that point. She gave us an excuse about the food taking too long because of the kitchen (we weren't actually concerned about the time the food was taking). The food came out probably 25-30 min after we had ordered, a little long for lunch time, but we weren't in a rush so it was okay. When she came back with the third entree we asked her for a couple of sides of tzatziki (that were ordered with the entree, but not received). She came back 10 minutes later without them. I asked her if they were out and she admitted she just forgot. When she came back with the credit cards she apologized for the kitchen a second time and I told her that it was not the kitchen, but her service that made our lunch experience a bad one. She got about six inches from my face and in a threatening voice said "I'm sorry sweetheart" then walked away.
I spoke with a woman who was a server and said she was the manager about the experience. She apologized for the kitchen as well and said she would take care of it, but her tone of voice and excuses for the kitchen (even though I did not once complain about the food) did not inspire confidence.
I got the Chicken Caprese Pita lunch special with a Greek salad. My green salad was a little on the bland side, but decent. The pita was phenomenal. The chicken was cooked perfectly and the balsamic sauce was delicious. Both gentlemen I was with had the gyro lunch pita and the meat was cold for both of them.
We'll be heading back to Saba's to satisfy our Greek cravings in the future.