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  • Most of the food is pretty good. Mac and cheese is very good....BUT Miss Rita (the manager?) is HORRIBLE! The words "customer service" do not exist in her vocabulary! We called in an order for the DECATUR store. We went to the address listed in YELP. The address was COMPLETELY WRONG! We called to see where it was because we couldn't find it, and they said that YELP put in the wrong address, and they couldn't fix it. (God forbid they would have told us that when we ordered the food.) YELP also had ONLY 1 PHONE NUMBER for John Mulls. They told us we had to go about another 10-15 minutes out of the way. We FINALLY got to the restaurant and they said they didn't have our order there. To make this shorter, the counter guy called "Miss Rita" and she said we were LYING, and that we NEVER ordered it for the Decatur store.(We even called back to find the damn location!!) She was talking SO LOUD and was SO NASTY on the phone to the counter guy, that we could hear her over the counter! The poor guy was embarassed. The story continues...but basically we will NEVER give another dime to "Miss Rita!!" Quite frankly "Miss Rita" is a B!
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